Quality Policy

We Operate To The highest Quality Standards. We provide Professional, Cost Effective ship management service to:

• Meet the agreed requirements of our customers
• Fulfill our responsibilities to:

• Our employees
• The environment
• The public at large

The Senior management is committed and strives for quality excellence by:

• Assigning responsibilities and authorities
• Establishing and implementing our Management System (MS)
• Ensuring our MS is updated and satisfies the requirements of:

• IMO
• ISM Code
• ISO 9001
• lntern ationallegislation

• Meeting customer expectations as defined in charter parties and management agreements
• lnvesting on long term customer re lations
• Ensuring our customer relations are based on:

• Trust
• Mutual Concern

• Ensuring timely and in-depth process and resolution of any customer complaints
• Coordinating the identification of representative clients and their valued opinion
• Developing and implementing documented and cont rolled processes
• lmproving continuously our MS and operational responsiveness
• Providing a framework for setting, reviewing and improving reasonable and measurable:

• Quality objectives
• Performance targets

• Developing employee quality orientation through effective training
• Ensuring that all the responsibilities for the seafarers’ recruiting are conducted:

• ln compliance with MLC 2006
• timely and efficiently

• Providing the seafarers, a safe working environment free of HSE hazards

The Senior Management through the appointed Management Representative ensure this policy is:

• Assessed and evaluated continuously for its suitability and use
• Communicated and understood by employees onboard and ashore
• Available to relevant interested parties, as appropriate